IMPORTANT COVID-19 SHIPPING INFORMATION: Updated January 16, 2021

Each product you see in our store's catalog is hand made to order—once you place an order, we produce it specifically for you. We're doing our best to get your orders out on time, but during these unprecedented times delays can happen. 

Pink Papaya is influenced by the industry-wide shipping delays. 

Carriers worldwide are doing their best to work under the new normal. Shipments are taking longer than what we're used to because they're mostly carried out with passenger flights, but flights are now limited and the number of shipments is growing.  

This means more and more packages are competing for the limited amount of space on flights and are kept in sorting centers longer than before. The pending packages rarely get tracking updates about waiting in line which may give the impression that they're lost in transit.  

We're in touch with our carriers—they'll notify us about any disruptions and we'll keep you in the loop. We also recommend you follow your local news for any regional updates.

CURRENT PRODUCTION TIME: 2-7 business days

CURRENT SHIPPING TIMEFor an insight on how long shipping may take, please follow your tracking numbers as lead times are extremely unpredictable right now.

The shipping time depends on your location. After your order has been processed, approximate shipping time is listed below:

To Estimated Transit Time
USA 3-5 business days (USPS)
United Kingdom 8-12 business days
Canada 6-10 business days
Australia 10-15 business days
Europe  3-10 business days
Worldwide 10-20 business days


The delivery times may vary significantly depending on circumstances, this does not include any customs delays, weekends, holidays period and any unforeseen circumstances.

 

Get more info here:

https://www.nytimes.com/2020/12/05/business/ecommerce-shipping-holiday-season.html

https://www.washingtonpost.com/business/2020/12/15/postal-service-holiday-packages-delays/

https://www.npr.org/2020/12/09/944777576/shipping-delays-why-your-packages-are-taking-forever ?t=1608127001161

 

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